Handling difficult people occupies a highest skill for any leader. If you want to become a great leader you should know how to manage difficult people. There may be situations where you have to maintain a relationship with a person who may be very troublesome and unpredictable, follow these tips to deal with negative people
1. Negative person will not take much time to portrait you as a wrong person but you should not get influenced with them and let their temporary opinion about you make a permanent damage to your confidence.
2. Ego is the basic reason for the behavior of the difficult people, never challenge their belief and rather agree with them. Always tell them that they are right so as to satisfy their ego.
3. There are few other people, everyone think them to be wrong. Try to support these kind of people, listen with heart and you will be able to understand them better, motivate them by saying that they are most understanding. There will try to improve to keep the level of understanding
4. Negative people are really brilliant and think in a different way. They get great ideas and that is the reason why they will interfere in your tasks. Try to deal them by asking them what they will do if they were in your place, they will definitely give you better ideas.
5. Negative people always like to talk about people, try to take them a level higher, talk to them regarding events, places, ideas so as to build a good conversation.
You can always win difficult people only by talking to them, listening to them and giving your opinions but not by avoiding them